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  5. Setup or Update Your Profile

Setup or Update Your Profile

To setup or edit your account profile, go to the main navigation bar and click on your account. Next, select Profile.

The account Profile is an important part of your account. Spending a few minutes setting up or updating your profile will:

  • Save you time when creating campaigns
  • Ensure that all the right people are being notified by email when important things happen in Postalytics

It only takes a few minutes to set up or update your Profile to make sure that your account is operating as efficiently as possible.

Postalytics profile page with API key

Your account Username is what was chosen when your account was created, it cannot be changed from the Profile. If you do need to change your Username, please contact Postalytics.

Your account Password can be updated here in the Profile.

**Note, you'll need to enter your Password 2 times to change any of the fields in the Profile**

The name and phone number information is important in case Postalytics needs to contact you about orders, campaigns, etc.

Enter email addresses that you and others monitor

It is critical that you enter email addresses for each person (or a group email for multiple people) that you want to receive System and Billing related emails. In order to enter multiple email addresses, add a comma after each email and no spaces, like below:


The Profile Information email address(es) you enter here will receive system related emails, such as notifications of when a list has been imported, when there are errors that occur and other system related matters.

The Billing Information email address(es) you enter here will receive emails for all billing and ordering related transactions, such as campaign orders, direct mail credit orders, low credits warnings, credit auto renew notices, monthly subscriptions and other billing related matters.

Note – you can use the same email for both Profile and Billing info, or different email addresses based on who in your organization should know about system and billing related issues.

Address information

Enter your organization’s physical and billing address information in the appropriate fields. This will be the default information that Postalytics will pull into campaigns (Sender Address) and in setting up Payment Methods (Billing Address).

Click the Save Profile  button at the top-right hand side of the page

API Information

At the bottom of the page are unique codes that have been assigned your account. These codes are used for certain types of Postalytics integrations. If you’re planning to use the Postalytics API, or the Incoming Webhooks Integration, you’ll need the API Key. If you’re using the ActiveCampaign integration, you’ll need the Authorization Header.

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